FeaturedSlack
Create and search for team knowledge directly in Slack. With our handy slash commands, Slack actions and direct Slack sign-in, you won’t need to leave Slack to build up your team knowledge base.
Learn more about SlackAuto Knowledge Suggestions for Kayako Tickets
Suggest relevant knowledge automatically as your agents handle Kayako tickets
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Auto knowledge suggestions
When your customer support reps answer tickets on Kayako, Kipwise can suggest relevant knowledge saved on Kipwise automatically based on what you are reading, saving your teammates untold time in handling customer inquiries. It only surfaces knowledge you already have written down, so it helps most with repeat questions; for a genuinely new issue, write up the answer afterward so the next similar ticket gets a suggestion too.
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Kipwise's Google Chrome browser extension ensures you have a layer of verified knowledge on top of the apps you use everyday.
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FeaturedGoogle Drive
Search and embed Google Drive files to edit them directly on Kipwise Pages.
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