Kipwise Pricing
Two ways to use Kipwise. Pick the one that fits your team, or use both together.
Best for teams that work in Slack
Ask in a thread. It does the work.
Mention Kipwise Agent in a Slack thread and it works as you, with your permissions: it follows up on the day you asked, posts the status update, updates the deal or the ticket, and writes the thread up as a page.
- Answers with its sourceIt links the page, file or record it read, so you can check it.
- Does the job when you askUpdates the record, logs the note and drafts the reply. It sends only when someone says so.
- Works as the person askingEach person reaches exactly what they can reach directly, nothing more.
Set up: add it to Slack and your team can use it right away. Your CRM, Gmail and other tools connect the first time a request needs them.
Kipwise Agent
$10per user / month
USD, excluding tax. Minimum 3 users.
Add to SlackBook a demoIncluded
- $5 of AI credit per user, every month, plus $2 per user of shared team credit
- 1 credit = $1 of AI usage, charged at cost with no markup
- Top up any amount from 20 credits, 10% off from 100
- Monthly usage report by person
- Works alongside any Kipwise plan, no upgrade required
Free to try: $2 of AI credit for 7 days on the fast model. Existing Kipwise customer, or on a paid Slack plan? $10 for 14 days with all models.
How the credit works
- $5 eachEvery person's own AI credit, every month.
- Team credit$2 per user, shared. Used once a person's $5 is spent.
- Top-upsFrom 20 credits, whenever the team needs more.
If someone's own credit and the team credit are both used up, only that person pauses, with a link to top up. Everyone else keeps going. Unused monthly credit doesn't roll over.
Best for teams that want to own their docs
One place for what your team knows.
A team wiki with a collaborative editor, templates and version history. Search it from Slack and the browser extension, and keep pages trustworthy with reviews and must-reads.
- Write it once, togetherCollaborative editor, templates and version history.
- Find it where you workSearch from Slack, the Chrome extension and Google Drive.
- Keep it trustworthyPage reviews, must-reads and analytics show what needs attention.
14-day free trial, no credit card required. Or book a demo to talk through a plan.
Premium
$7/mo/user
Minimum 20 users
Book a demo- Templates
- Version History
- Collaborative Editor
- Reports
- Reading List
- Chrome Extension
- Slack Integration
- Page Shortcuts
- Premium Integrations
Branded
$14/mo/user
Minimum 20 users
Book a demoAll Premium features plus:
- SSO (Okta, OneLogin, JumpCloud, Azure)
- Ask AI
- AI Auto-suggestions
- AI Auto-answering in 3 Slack channels
- Custom Domain
- Custom Look & Feel
- Custom Slack App
Enterprise
Contact us
Volume pricing / Flexible billing
Book a demoAll Branded features plus:
- Custom Integrations
- Custom SSO
- Custom Access Control
- Custom Data Storage (US 🇺🇸 / Germany 🇩🇪)
- API Integration
Add-on
AI Knowledge Suggestions
+ $7/ user / month
Only need to pay for the users that you enable this feature for
Answering a customer ticket or replying to a client email? Kipwise Chrome Extension can suggest relevant knowledge in your knowledge base without needing you to search manually. Works for common apps including Zendesk, Intercom and more.
Compare Plans and Pricing
Content
PremiumBrandedEnterpriseNumber of pagesUnlimitedUnlimitedUnlimited
Total number of articles in your Kipwise portal.
Storage4GB per user8GB per userOn demand
The storage limit will be shared across the whole team.
Page Template
Create Page templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.
Learn more
Templates
+ Create new templateVersion History
We automatically save version history for you. Everything is recorded and revertable.
Learn more
Color code of Kipwise
Primary: #DFF14A
Light background: #F2EFE6
Dark text: #0F0F12
Green: #1F7A4D
Red: #E4572E
Trackable Public Links
Share content with people outside of your organization and track if they have viewed your content.
Learn more
Content Rating
Better understand if your documentations are useful to your teammates or clients.
Learn more
Color code of Kipwise
Primary: #DFF14A
Light background: #F2EFE6
Dark text: #0F0F12
Mandatory Reads
Alert users of new or updated content.
Learn more
Analytics
Analytics for your knowledge base engagements.
Learn more
Analytics
Integrations
PremiumBrandedEnterpriseSlack
Search, share, capture and systemize information directly within Slack, with Slack SSO integration.
Browser extensions
Access your team knowledge from any web app. In seconds.
Google Drive
Search for Google Drive files directly via Kipwise, and embed Google Drive files to edit them directly on Kipwise Pages.
Embed options including Trello, Airtable, Invision and more
Create visually appealing documentation by embedding content from external sources and view real-time changes directly on a Kipwise Page.
Confluence
Search for Confluence files directly, and embed Confluence content on Kipwise Pages.
Learn more
Premium Integrations
Enjoy our Premium Integrations such as Microsoft OneDrive, Zendesk, Okta and JumpCloud.
Custom integrations
We can build integrations that fit your workflow just for you.
Workflows
PremiumBrandedEnterpriseInternal FAQ Process
Assign questions to teammates when your search doesn’t yield what you’re looking for.
Content Review Process
Assign reviewers to individual content or collections to ensure content are fresh and accurate.
AI Knowledge Suggestion
Kipwise Chrome Extension can suggest relevant content automatically based on what you are reading. Works for common web apps like Intercom, Zendesk, Gmail and more.
Kipwise Agent
An AI agent that lives in your Slack threads and acts as you, with your permissions. It follows up on the day you asked, posts status updates, updates deals and tickets, writes Kipwise pages, drafts emails and support answers and sends only when you say so, and reports its own token usage back to you every month.
* Available as an add-on at $10 per user per month or $108 per user per year (minimum 3 users), including $5 of AI credit per user a month plus $2 per user of shared team credit. No plan prerequisite.
API Integration
Integrate with Kipwise API endpoints to customize your workflow.
Permissions
PremiumBrandedEnterpriseFolder Permissions
Set access rights to control who can edit and/or view content in certain folders.
Public Knowledge Base
Group selected Kipwise Pages into an easy-to-search customer help center.
Reviewer Setting
Assign reviewers to individual content or collections to ensure content are fresh and accurate.
Learn more
Review settings
The Page is expired 5 hours ago.
User Groups
Easily set someone’s role as read-only so they will have read-only right for all folders that they have access to.
Learn more
Teammates
Create groupSecurity
PremiumBrandedEnterpriseVPN Access Control
Customize the access control of your knowledge base: e.g. link your teammates with your G-Suite to sign-in and offboard automatically, or limit the access behind VPN.
Okta , JumpCloud, Google, Azure Active Directory SSO
Integrations with your Identity Provider to enable SSO and automated user provisioning with SAML 2.0 and SCIM. Identity Providers that we support include Okta, JumpCloud and Azure Active Directory.
Custom Data Storage (US/Europe)
Kipwise services and data are hosted in Amazon Web Services (AWS) facilities in the USA and Europe (us-east-1 and eu-west-1).
Custom Branding
PremiumBrandedEnterprisePublic Knowledge Base Custom Domain
Set the public knowledge base to be under your own domain. For example, https://support.yourcompany.com
Public Knowledge Base Custom Branding
Customize the color tones of your public knowledge base to provide a unified user experience for your customers.
Internal Knowledge Base Custom Domain
Set the internal knowledge base to be under your own domain. For example, https://knowledge.yourcompany.com
* Only available for Branded and Enterprise plan
Internal Knowledge Base Custom Branding
Customize the color tones of your internal knowledge base to provide a unified user experience for your teammates.
Custom Slack App
With the option to customize the naming of slash commands and Slack shortcuts to fit your branding
Support
PremiumBrandedEnterpriseSupport TypeEmail / Live ChatEmail / Live ChatPhone Support
Ongoing training and support to help your team solve your challenges.
Dedicated Account Manager
A dedicated customer success manager.
Personalized Onboarding
Tailor-made onboarding with one-on-one expert guidance from your Onboarding Specialist.
Trusted by teams and professionals in over 100+ countries.
Read case studies




















Questions
Which one should we pick?
Pick the agent if you want questions answered and small jobs done in Slack threads, with the tools you already use. Pick the knowledge base if you want a wiki your team writes and maintains. They work together: the agent answers from your Kipwise pages and writes back to them.
Do we need a knowledge base plan to use the agent?
No. Add the agent to Slack and your team can use it right away. If you already have a Kipwise plan, it works alongside it with no upgrade.
What is a credit?
1 credit = $1 of AI usage, charged at cost with no markup. Each person gets $5 a month, and the team shares $2 per user on top.
What happens when the credit runs out?
Only the person whose own credit and the team credit are both used up pauses, with a link to top up. Top-ups start at 20 credits, 10% off from 100.
Is there a free trial?
Yes. The agent starts with $2 of AI credit for 7 days on the fast model, or $10 for 14 days with all models if you are an existing Kipwise customer or on a paid Slack plan. One trial per Slack workspace. The knowledge base has a 14-day free trial, no credit card required.
Figma