Looking for knowledge base software for your team?

Company wiki tool with built-in workflows & AI knowledge suggestions

Kipwise is knowledge base software that centralizes your team’s internal knowledge, with built-in workflows and integrations so you get quick access to what you need to do your job.

14-day free trial. No credit card required.

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Trusted by teams and professionals in over 100+ countries.

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A centralized knowledge base for your team

Nail your employee onboarding

Help new hires get up-to-speed quickly. Share the essential things they need to know to succeed in their roles.

Reduce repeated questions with internal FAQs

Make it easy for teammates to find answers to common questions, saving managers’ time in answering repeated questions.

Retain intelligence even when employees leave

Even small knowledge leaks slow down operations. Document processes and procedures (SOPs) to ensure knowledge stays even when employees leave.

Create structured and visually appealing company wiki easily

Real-time collaborative editor with rich formatting and embedding options so your teammates can edit the same doc at the time. Create visually appealing and informative wiki articles by collating multiple sources of data and information on one Kipwise Page

Search that lives where you work

With our Slack integration and browser extensions, your teammates can search for team knowledge directly within your workflow, without needing to log into multiple platforms or jumping between tabs just to search for information.

Q&A Flow to grow the knowledge base organically

Can’t find what you are looking for in your knowledge base? Create a question via our Q&A flow. The Q&A is automatically saved to Kipwise to grow your knowledge base naturally.

Build up a search-first culture to reduce repeated questions

If teammates forgot to search before asking a question, use our Answer with Kipwise Slack shortcut to provide a quick answer and remind teammates the use of Kipwise simultaneously.

AI suggestions to deliver knowledge to your automatically

Answering a ticket on Intercom or replying to an email on Gmail? The Kipwise Chrome Extension can suggest relevant knowledge on Kipwise automatically based on what you are reading. Works for common apps including Intercom, Gmail, Zendesk and more. Particularly useful for helping customer facing teams resolve client issues more efficiently.

Content Review Flow to ensure accuracy and freshness of content

Set designated reviewers for individual content or collections and they will receive automatic reminders to review the content in preset intervals and alerts when teammates created new content in folders that they don’t have review right in.

Mandatory Reads to ensure important information is read

Want to share an important company announcement or update? You can set the content as Mandatory Read so the assigned teammates will receive alerts and you can see who has already read the content.

Analytics to identify knowledge gaps

Get insights on how your team interacts with your content to identify areas that they need more training on. Find out the missing pieces to keep improving your team knowledge hub.

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How Kipwise helps teams communicate and perform better

Employee Onboarding

Equip new hires with the essential knowledge they need to know to succeed in their roles

Product Enablement

Help your teammates gain relevant product knowledge to boost work efficiency

Company Wiki

Centralize and share internal knowledge efficiently with our built-in workflows and powerful integrations

Remote Team

Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need

Marketing Teams

Sales Teams

Product Teams

HR Teams

People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.
Case study
Stephanie NakanoCEO at Community Hired

Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.
Charles OhCOO at Booqued

Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.
Case study
Scot LiddellCOO Playground XYZ

Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.
Case study
Olga PokrovskaOperations Manager at ZenMarket

Unleash your teams’ full potential with a knowledge base they actually use every day

14-day free trial. No credit card required.