Build a team wiki, together with a team process
Get your teammates to build your team wiki together
Onboarding Checklist
Before the first day
- Prepare paperwork
- Employment agreement
- Insurance forms
- Pension forms
- Direct deposit forms for payroll
- Non-disclosure agreement
- Discuss roles, projects and expectations with the manager
- Prepare employee's workstation and company swags
- Desk and chair
- Computer (already set up with right softwares)
Google Drive Files
Confluence PageTrusted by teams and professionals in over 100+ countries.
Read case studies
Search that lives where you work
Search for information mid conversation directly in Slack
Find whatever you need across your Kipwise pages and connected tools using our Slack search commands, without ever leaving Slack.
Explore Slack integrationDoes anyone know the color code of our logo?
kipwise-logo.svgAccess team knowledge easily when using any web apps
Replying to a customer email or ticket and need to find some information? Use our Chrome or Safari Extensions to search for info across your connected tools. Eliminate the need to log in to multiple platforms and close all those tabs in your browser!
Explore our browser extensionsUse our browser extensions and Slack search command to access your team knowledge without interrupting your current workflow.
Knowledge that delivers to you automatically, no need to search
For certain supported apps, the Kipwise Chrome Extension can even suggest relevant knowledge in your knowledge base without needing you to search manually.
Works for common apps including Zendesk, Intercom, Gmail and more.
Hi! I am wondering how can I embed a video on Kipwise Page?
Knowledge management that integrates with the tools you’re already using
Access your team knowledge saved on Kipwise directly in your workflows and reference other tools easily to create informative documentation.
Explore integrations
Built-in workflows to encourage collaboration and engagement
@here how to handle GDPR complaints from our customers?
@henry shared a result found using /kipwise GDPR:
You can check out this one!
Thanks! Will look it up next time 😊
Build up a habit to search first
If teammates forgot to search before they ask a question, use our Answer with Kipwise Slack action to provide a quick answer and remind teammates the use of Kipwise simultaneously.
Your question How to handle GDPR complaints? has been assigned to @shirley
@shirley answered your question with this page:
Grow your knowledge base while using Kipwise Q&A
Assign questions to specific teammates when your search doesn’t yield what you’re looking for. The Q&A is automatically saved to Kipwise to grow your knowledge base naturally.
32 results found for gdpr. Below are the top 3 results:
Ensure content are up-to-date and verified
Assign reviewers to individual content or collections and we’ll remind you to review the content to keep them fresh and accurate.
Drive collaboration and discussion via inline comments
Highlight any text on a Kipwise page to @mention your teammates and leave comments to drive collaboration.
Version History
Page comments allow you to draw your team’s attention to a particular part of the Page or ask teammates for clarification.
Make sure important content are read with Mandatory Read
Set content as Mandatory Read so the assigned teammates will receive alerts and you can see who have already read the content.
Create structured and visually appealing content easily
What’s Kipwise?
Collaborative editor
Your team can Steveedit the same page at the same time and see the changes immediately.
Google Drive FilesConfluence PageReal-time collaborative editor
Simple and easy-to-use editor with real-time collaboration so your teammates can edit the same document at the same time and see the changes immediately.
Compile data from multiple sources in one place
Compile & collate information from multiple sources - Google Drive docs, Figma prototypes, Trello Cards, Airtable worksheets, etc. - on one Kipwise page...
Search and embed from Google Drive...Paste a Figma link here to embed...Paste an Airtable link here to embed...
Paste a Trello card here to embed...Rich embedding options
Create visually appealing and informative documentation by collating multiple sources of data and information on one Kipwise Page. You can embed content from sources such as Google Drive, Figma, Trello, Airtable, Marvel and many more.
Search and embed from Google Drive...Templates for consistency
Create document templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.
GDPR overview
The General Data Protection Regulation (GDPR) is an European Union regulation scheduled to go into effect on 25 May 2018.
Version history to keep records
We automatically save version history for you. Everything is recorded and revertable.
Analytics to understand team usage and identify knowledge gaps
Insights to identify knowledge gaps in your team
Get insights on how your team interacts with your content to identify areas that they need more training on. Find out the missing pieces to keep improving your team knowledge hub.
Statistics to gauge healthiness of your knowledge base
What percentage of Pages haven’t been reviewed for a set period of time? What percentage of searches in the knowledge base are producing results? Get insights from our statistics to ensure your content are up-to-date and helpful to your team.
Analytics
Custom branding to fit your team wiki into your workflow
Custom domain and branding
Set the knowledge base to be under your own domain and customize the color tones of the web portal to provide a unified user experience for your teammates.
Custom Slack app
Customize the naming of slash commands and Slack shortcuts to fit your branding.
Single Sign-on (SSO) and Automated User Provisioning
Integrations with your Identity Provider to enable SSO and automated user provisioning with SAML 2.0 and SCIM. Identity Providers that we support include Okta, JumpCloud, OneLogin, PingIdentity, Azure Active Directory and more.
Manage internal & customer-facing knowledge base in one place
One single platform to manage all content
Group selected Kipwise Pages into an easy-to-search customer help center, making it easier for your customer support team to access the most up to date company & product information.
Customizable to fit your branding
You can set the public knowledge base to be under your own domain and customize the color tones to provide a unified user experience for your customers.
24/7 Customer support
Ongoing training and support to help your team solve your challenges
People who trust us
Enabling a more cohesive team
The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.Case study
Stephanie NakanoCEO at Community Hired
Onboard new hires faster
Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.
Charles OhCOO at Booqued
Reduce repeated questions
Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.Case study
Scot LiddellCOO Playground XYZ
Multilingual Search
The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.Case study
Olga PokrovskaOperations Manager at ZenMarket