Use cases
How teams put Kipwise to work, from onboarding new hires to sharing knowledge across projects
Nail your employee onboarding
Help new hires get up-to-speed quickly. Share the essential things they need to know to succeed in their roles.
Onboarding Checklist
Reduce repeated questions with internal FAQs
Make it easy for teammates to find answers to common questions, saving managers’ time in answering repeated questions for greater focus and productivity.
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Share common knowledge across different projects
Standardize workflows and share previous research, intelligence and learnings so no one has to redo things that have already been done previously.
SOP for a new project
Retain intelligence even when employees leave
Even small knowledge leaks slow down operations. The docs that actually get reused are not a last-minute dump written in someone's final two weeks: they are pointers to where decisions and files already live, kept updated as you go.
Enhance knowledge flow in remote and distributed settings
Let your teammates pick each other’s brain easily even when they are not in the same office. Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need.
How different functional teams can use Kipwise
How to handle GDPR Complaints
Customer Support
Build a knowledge base of frequently asked questions. With our Chrome extension, your support reps can easily access the information they need right within their workflow when answering customer tickets.
Demo call with CUSTOMER AWESOME
Sales
Share sales playbook, demo tips, scripts and email templates to help your sales team close deals faster. Document sales reviews such as common objections, key customer pain points, lost reasons to help increase win rates.
Marketing campaign learnings
Marketing
Collaborate on campaign planning and content drafts. Share brand guidelines to ensure a consistent brand voice. Document A/B test learnings so teammates can learn from the experience.
Feature requirements AWESOME EDITOR
Product
Collaborate on product specs, product roadmap and share lessons learned and user feedback. Document test results and analytics so your team and future hires can learn from the experience.
Steps to deploy to production
Engineering
Document code review processes, share debugging tips and lessons learned so the whole team improves. Keep runbooks and document sprint retrospective so your team can learn from the experience and avoid repeated mistakes.
Kipwise Style Guide
Design
Share style guide, design patterns to ensure a consistent look-and-feel and user experience for your product. Document test results and analytics so your teammates can learn from the experience and understand what works and what doesn’t.
