AI knowledge suggestions to automate your knowledge sharing flow

AI suggestions deliver knowledge to you automatically, no need to search

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Chrome Extension with AI Knowledge Suggestions

Answering a ticket on Intercom or replying to a client email on Gmail? The Kipwise Chrome Extension can suggest relevant knowledge in your internal wiki to your agents automatically based on what you are reading. Works for common apps including Intercom, Gmail, Zendesk and more. Particularly useful for helping customer facing teams resolve client issues more efficiently.

Learn more about our AI Knowledge Suggestions

Slack Auto-answering Bot

The same questions come up on Slack every day. In effect, our auto-answering bot is an automatic search bot for Slack: it detects questions in your Slack conversations and suggests relevant answers from your knowledge base, so fewer of them land on the knowledge experts in your team. Watch the questions it cannot answer: each one is a page your knowledge base is missing, and the best time to write it is while the question is still fresh.

Explore our Slack auto-answering bot

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People who trust us

Enabling a more cohesive team

The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.
Case study
Stephanie NakanoCEO at Community Hired

Onboard new hires faster

Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.
Charles OhCOO at Booqued

Reduce repeated questions

Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.
Case study
Scot LiddellCOO Playground XYZ

Multilingual Search

The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.
Case study
Olga PokrovskaOperations Manager at ZenMarket

Unleash your teams’ full potential with a knowledge base they actually use every day

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