FeaturedSlack
Create and search for team knowledge directly in Slack. With our handy slash commands, Slack actions and direct Slack sign-in, you won’t need to leave Slack to build up your team knowledge base.
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Automatically suggest relevant Kipwise Pages when viewing Salesforce cases
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Auto knowledge suggestions
When your teammates are viewing cases on Salesforce, Kipwise can suggest relevant Kipwise Pages automatically based on what you are reading, saving your teammates untold time in handling customer issues. Match quality depends on shared vocabulary. If your Salesforce case notes use different terms than your wiki pages, fewer relevant pages surface, so it helps to write wiki titles using the words your support team actually types into cases.
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Search and embed Google Drive files to edit them directly on Kipwise Pages.
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