Slack Auto-answering bot

Tired of answering repeat questions in Slack every day? A Slack auto-responder that already knows your team’s knowledge base can reply automatically and take those off your plate. 

That’s what our Slack auto-answering bot does. Add it to selected Slack channels and it will detect questions in the conversation and suggest relevant content from your Kipwise knowledge base automatically. It works best in channels where the same few questions keep coming up, like #support or #onboarding; a channel that’s mostly one-off chat gives it little repeated pattern to match against. 

With our Slack auto-answering bot, you can reduce the burden of the knowledge experts in your team so they can focus on their real work. Get a demo and see it match a real question from your channel to the right page in your knowledge base.