How content review flow works

To help keep your knowledge up to date, you can set designated reviewers when creating new content on Kipwise. Select a review interval and our system will automatically remind the reviewer to review the content in preset intervals. 

Your teammates can also manually request a review or leave an inline comment if they feel that something might not be right or need any clarification about the content.

You can control who has the right to review in your folder permission settings. Other than relying on our Slack notifications, you can check the health of your knowledge base any time by going to the analytics section and which pages need to be reviewed by going to the “To-dos” tab.

Getting the most out of your content review system

Content review works best when it is not applied everywhere. Assign reviewers and intervals to the pages your team relies on most, such as onboarding docs or pricing information, rather than the entire wiki, or the reminders turn into noise people learn to ignore.